An E031 – Int.Error in an Aurora inverter indicates a terminal internal failure requiring the unit to be replaced.
If your Aurora inverter is under 5 years old, it should be covered by warranty. In that case, you simply need to provide us with the following in order for us to lodge a warranty claim for you:
As an internal component failure, this fault will not likely be covered under home insurance.
The warranty claim can take up to 3 weeks to be processed. Once your new inverter arrives, Service My Solar will install it in place of the old one and discard the latter.
To proceed with your Aurora inverter warranty claim or to find out more about E031 – INT Error faults, please call Service My Solar on 1300 496 278 or fill in our online form.